Master's Program in Service Design

Best 21 Masters Degrees in Service Design 2017

Service Design

A masters refers to the completion of a graduate study program that prepares students to further their knowledge of a specific subject or advance their careers. The majority of masters are granted by state or public universities.

The Master in Service Design examines how design can transform the experience and value of services, making them compelling to users, as well as attractive and profitable for the organisations that deliver them. The program trains students in the very latest tools and techniques of service design, and through research activities develops discovering new models for service innovation.

Master Program in Service Design

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Master (MDes) Design Management Innovation

Ravensbourne
Campus Full time 1 - 2  August 2017 United Kingdom London

The Master of Design course provides the opportunity for you to develop creative thinking and innovative strategies through an advanced understanding of the practical application of design [+]

MDes Design Management Innovation

The Master of Design course provides the opportunity for you to develop creative thinking and innovative strategies through an advanced understanding of the practical application of design thinking and design strategy that can be applied in a global context. 

In the corporate world design managers oversee the development of products and services and manage the innovation process workflow. However, they also have a significant strategic role in managing the articulation of a business strategy, product and service values, requiring continuous improvement of the customer experience and often involving the management of external specialists. Additionally they may be engaged in broader organisational development issues.... [-]


MPS in Sustainable Interior Environments (MPS-S)

New York School of Interior Design
Campus Full time Part time September 2017 USA Upper East Side + 1 more

The MPS in Sustainable Interior Environments (MPS-S) is a post-professional program structured to prepare design professionals to assume leadership roles in developing and maintaining sustainable interior spaces that will positively impact the world. [+]

The MPS in Sustainable Interior Environments (MPS-S) is a post-professional program structured to prepare design professionals to assume leadership roles in developing and maintaining sustainable interior spaces that will positively impact the world. Intended for those working in the design or architecture professions, the program provides students with a thorough grounding in the best practices in environmentally informed designs for the interior. Upon completion of the MPS-S program, students are in a position to sit for LEED AP Accreditation — a highly sought-after credential. Students are exposed to a wide range of topics, research methods, integrated design development methodologies, and sustainable project management practices. Course work addresses the history and theory of sustainability, principles of sustainable materials, natural and artificial lighting and control systems, and integrated environmental systems design. It also covers indoor air quality as well as green textiles, furnishings, and decorative elements. The program includes two studio courses designed to integrate acquired knowledge and research while exploring both residential and nonresidential environments. The program can be completed on a full-time or part-time basis All classes are in the evenings and on weekends The program is offered onsite and online (live classes delivered via videoconferencing at set class times) Requires a degree in interior design, architecture, engineering, or a closely related field and an advanced portfolio. MPS-S Curriculum (30 Credits — based on full-time study) 1st Semester 725 History & Theory of Sustainability in the Interior Environment (2 credits) 726 Principles of Sustainable Design in the Natural Environment (2)... [-]

Master of Design (MDes) Design Strategies

HK PolyU School of Design
Campus Full time September 2017 Hong Kong Kowloon

The Master of Design (Design Strategies) is directed at people who are established in their careers and wish to deepen and enhance their strategic thinking and methods by integrating design, business, and technology. [+]

Master Degrees in Service Design. The Master of Design (Design Strategies) is directed at people who are established in their careers and wish to deepen and enhance their strategic thinking and methods by integrating design, business, and technology. The specialism is intended for both design and non-design professionals with solid working experience in or related to the areas of design, such as communication, brand management, production, marketing, engineering or teaching. Those who are considering becoming entrepreneurs, taking on more responsibility for design-led business development, or translating new technology into designed experiences and practical applications will benefit from this specialism. Design Strategies was rated as one of the World’s Best Design Thinking Programs by BusinessWeek. Aims This specialism seeks to locate design strategically in the context of business and technology by exploring best practices as shown in case studies, human-centered explorations to identify previously unrecognised user needs and desires, comparative analyses of business opportunities, successes, and failures, analyses of branding strategies, and with particular attention to the local context of transforming original equipment manufacture (OEM) to original design manufacture (ODM), and finally to own brand management (OBM). The specialism is applicable to both business and nonprofit organisations and extends across local and global issues. Objectives This specialism seeks knowledge in design that facilitates the integration of design, technology and business by: creating value by design applying design to business development transforming OEM/ ODM to OBM branding products and services for domestic and international markets exploring culture differences and issues in local... [-]

Master in Service Design

POLI.design, founded by Politecnico di Milano
Campus Full time October 2017 Italy Milan

The Master in Service Design is an international training programme – taught entirely in English – focused on the user-centered approach and the development of service ideas from contextual research to prototyping. [+]

DIRECTOR'S CUT “The structure and the economy of our society have changed a lot in the last decade, accompanied by a substantial technological empowerment. During our daily life we increasingly get in touch with a huge variety of service interfaces that allow us to perform many activities. These experiences and performances need to be designed. This requires both firms and public-sector organizations to update and extend their design, production, and distribution skills. The Specializing Master in Service Design was deliberately created in response to the growing demand for specific professionals able to handle the complexity of designing a service. To reach this purpose, the Specializing Master programme integrates general theory with methodology and hands-on experience aimed at the creation of systemic, complex solutions that blend material and immaterial components.” Stefano Maffei TIMING Starting date: October 2017 Didactics: from October 2017 to April 2018 Internship: from April to September 2018 Ending date: September 2018 OVERVIEW Through its POLI.design, founded by Politecnico di Milano , the Politecnico di Milano devotes a specialized upper-level training programme to Service Design. The Master in Service Design is an international training programme – taught entirely in English – focused on the user-centered approach and the development of service ideas from contextual research to prototyping. The overall idea behind the Master stems from the awareness of the profound changes that have occurred in the development and delivery of service-products by companies and public-sector organizations, and their radical impacts on professional skills and corporate capabilities. It is thus... [-]

Master in Food Design

Scuola Politecnica di Design SPD
Campus Full time 12  March 2018 Italy Milan

The Master degree in Food Design develops the necessary skills to give a creative contribution to an increasingly growing sector, of which Italy constitutes one of the main benchmarks known worldwide. It is an opportunity not only for students holding a degree in design, marketing and communication, but also for managers and professionals working in the field. The programme combines a focus on food-related markets... [+]

Master Degrees in Service Design. The Master degree in Food Design develops the necessary skills to give a creative contribution to an increasingly growing sector, of which Italy constitutes one of the main benchmarks known worldwide. It is an opportunity not only for students holding a degree in design, marketing and communication, but also for managers and professionals working in the field. The programme combines a focus on food-related markets with the design approach and methodologies. This creates a food designer who is able to manage the design: of processes, methods and spaces where products are processed, distributed and consumed; of food in terms of its aesthetics, communication and representation; of equipment and tools used to prepare and consume food; of all the communication activities implemented for the promotion of food products. The academic activities encompass lessons, design workshops and seminars with the leaders of the food and agriculture industry and of the design field: entrepreneurs, managers, journalists, food critics, designers, architects, publishers and chefs. The structure of the course also comprises visits to food companies, concept stores, restaurants as well as important gastronomic fairs and events. After the end of the course, students will have an internship experience in a company, agency or firm working in the field. The Master is held in collaboration with important companies and firms of the food industry. ENTRY The Master’s is open to Italian and foreign graduates coming from various scientific disciplines, social sciences and liberal arts. The program has a limited number... [-]

M.Des. in Human Centered Design

Srishti Institute of Art, Design and Technology
Campus Full time July 2017 India Bangalore

The vision of this program is to create designers who will empathetically explore and apply understanding of human behavior, context, and technology towards creation of digital products and services that enhance the users lives. They will not only, what David Kelly, IDEO says, “Have a dream that goes beyond what exists, rather than fixing what exists”, but also realize this dream. [+]

M.Des. in Human Centered Design The vision of this program is to create designers who will empathetically explore and apply understanding of human behavior, context, and technology towards creation of digital products and services that enhance the users lives. They will not only, what David Kelly, IDEO says, “Have a dream that goes beyond what exists, rather than fixing what exists”, but also realize this dream. Human Centered Design is about keeping focus on “people” while creating products and services. It is about creating rich user experiences that aim at solving existing problems, creating delight for people and making products and services usable and useful. At Srishti Human Centered Design concentrates on Interaction Design and User Experience Design. We think about human-centered design as not just “user-driven” in its traditional sense, but more about “designing for emerging usages”. We foster a combination of creative Art & Design thinking, along with critical thinking of the Humanities to explore a human-centered design that not only produces great digital solutions, but also critically questions and explores future ways of interacting with digital technology and their implications. Human-Centered Design at Srishti not only covers the traditional reductive aspects of User-Centered Design & Human-Computer Interaction such as Historical Frameworks & models (e.g. cognitive psychology models, cooperative design, participatory design, contextual design) Design Elements (visibility, accessibility, legibility & language) Creative Design (Ideation & brainstorming, concept development) Analysis tools (persona, scenarios and use-cases, usability and experience evaluation) Evaluative tools (requirements, usability)but also covers aspects such as Theory... [-]

Design - Innovation, Strategy and Product - 1st Level Master Degree

IED – Istituto Europeo di Design Milan
Campus Full time January 2018 Italy Milan

The Italian and International business models require practitioners able to tackle the project not only from a technical and productive perspective but, above all, from a strategic and structural point of view. The Master in Design aims to prepare a new generation of designers ready to consider any design variable as a design problem, either through an analysis of the market and the needs of contemporary users, either imagining future scenarios, in favor of innovative solutions. Design has become an instrument capable of innovating the strategic objectives of companies. The traditional user-centered (UCD) approach modifies the concept from "designing for" to "designing with" people, adapting today's socio-economic and production system in evolution. [+]

Master Degrees in Service Design. Entry requirements: The Master in Design must include an Honours Degree in the fields of architecture, engineering, design, economics or humanities both for Italian and foreigner students. Methodology and structure: Based on cross-disciplinary working team, the Master applies creativity development of the best design agencies and think tanks, and stimulates the collective thinking, in order to share know-how and empower all related skills. The philosophy of the course, project and client based, offers to participants the opportunity to experiment and put into practice mindset and methodological processes (design thinking) by carrying out real projects, through a process based on team work and learning by doing. All projects are followed by Leader Advisors who are also practitioners, selected for their expertise on the different project topics. Conferences and seminars offer the opportunity for debates with specialists and agencies, distinguished personalities from a range of design disciplines as well as others including entrepreneurship, technology and economy. High-profile Italian and international businesses and social enterprises enrich the Masters programme by disclosing their skills through projects, case studies and strategies. The preliminary stages of this Master introduce students to the culture of design thinking and related methodologies through lectures, workshops and laboratory works. Subsequently, participants face different project phases, experimental and interactive courses (with different purpose, complexity and goals) based on learning by doing. At the same time students can attend nurture courses to get involved in the strategic, technological and expressive area of design, bringing ideas and insights... [-]

Master in Strategic Design Labs

IED – Istituto Europeo di Design Madrid
Campus Full time 11  January 2018 Spain Madrid

The Master of Strategic Design Labs trains professionals who can transform visionary ideas into projects and business opportunities. Students will learn how to develop a business model taking into account the involvement of customers and the market, information and communication technologies and sustainability. During the course, the students will acquire the tools to listen to the customer, design solutions and deliver products and services that can make an impact on society. [+]

THIS PROGRAM IS TAUGHT IN ENGLISH What is the Master of Strategic Design Labs? The current landscape is full of opportunities for those who possess the new values "‹"‹that society needs. Among them, it is worth noting innovation as a global value and a new way of working, seeing, approaching problems and solutions that we could describe as transverse knowledge. Design has the potential to generate a new context in which to create value and new business models where the essential tool for success is innovation. There is no one way to innovate, and there are many contexts that require different approaches and methods. This is why the Master of Strategic Design Labs fosters curiosity and creativity in students so that they can find the right path towards innovation. During the master, favourable conditions are established over a year of learning and experience, to achieve the following objectives: - Unify the business and creative visions. - Manage and coordinate multidisciplinary teams. - Reinforce designers’ identity as creative professionals. - Construct trends maps with a business vision. - Anticipate and interpret future scenarios. - Establish personal contacts with various professionals. - Conceptualize, develop and communicate innovative ideas. The contents covered in the course are organized into modules: - Foundation (critical historical analysis, methodology, sustainability, visual communication...) - Specific (User Experience, financial, marketing and SEO, product launch process, Open Innovation, New Technology in Business Projects, start-up strategies, social entrepreneurship, digital platforms, content marketing strategies, global trends, start-up projects) - Transverse (design culture,... [-]

Master’s in Innovation and Design

Mälardalen University
Campus Full time September 2017 Sweden Eskilstuna

We are convinced that broad competence in innovation and design from a holistic perspective is needed to deal with future challenges. In the international Master’s programme in Innovation and Design, you acquire specialist theoretical knowledge and practical skills for interacting in a global market. After your studies you will be competitive in the labour market and prepared for doctoral studies. [+]

Master Degrees in Service Design. We are convinced that broad competence in innovation and design from a holistic perspective is needed to deal with future challenges. In the international Master’s programme in Innovation and Design, you acquire specialist theoretical knowledge and practical skills for interacting in a global market. After your studies you will be competitive in the labour market and prepared for doctoral studies. The Programme The international Master’s programme in Innovation and Design has been developed in collaboration with stakeholders outside academia and is aimed to create a clear link to the labour market. You will acquire both theoretical and practical competencies, and learn about innovation management, design processes and communication in complex organisations. The study programme includes qualitative research methods and skills in how to collaborate with partners outside the University in interdisciplinary projects. The programme itself is multidisciplinary, combining disciplines such as engineering, the social sciences and the humanities, as well as perspectives drawn from the arts. The courses help you to develop your capacity for multidisciplinary collaboration, both nationally and internationally. You will also develop your knowledge in an area defined by yourself within the field of innovation and design. Employment and Future Prospects After your degree, you will have a broader understanding of central concepts and theories in innovation and design. You will also acquire the skills needed in innovation processes for service and product development to operate in international projects which span the humanities, the social sciences, engineering, and the health and welfare... [-]

Master in Interior and Living Design

Domus Academy
Campus Full time 12  September 2017 Italy Milan

The Master in Interior & Living Design encourages students to consider a wide range of design practices as they learn to shape the space of interiors. You will be inspired to overcome disciplinary boundaries, make choices that are both more sophisticated and more daring, and cultivate an attitude of continuous inquiry into the material and immaterial aspects of space. You’ll learn the theory, best practices, and methodologies you need not only to solve problems creatively—but to define problems as well. As you collaborate with your international peers on company projects that re-invent the interior domain, you will come to define your own work in the context of the field. [+]

Shape. Experience. Live. The Master in Interior & Living Design encourages students to consider a wide range of design practices as they learn to shape the space of interiors. You will be inspired to overcome disciplinary boundaries, make choices that are both more sophisticated and more daring, and cultivate an attitude of continuous inquiry into the material and immaterial aspects of space. You’ll learn the theory, best practices, and methodologies you need not only to solve problems creatively—but to define problems as well. As you collaborate with your international peers on company projects that re-invent the interior domain, you will come to define your own work in the context of the field. Milan is an ideal place to study interior design, with its long tradition of experimenting with and solving the design challenges of everyday life. It offers a variety of exemplary historical and contemporary interiors for you to visit and take as inspiration. Audience The program is designed for candidates who have a first-level degree in interior design, design, architecture, engineering, visual arts, or related disciplines; who wish to pursue advanced specialization; and who wish to expand their skills using new tools in the field of interior design. Outcome During this degree program, students will: Develop a professional interior design proposal, accounting for aesthetic, functional, and ergonomic issues within project constraints. Understand and re-interpret the multidisciplinary Italian approach to space setup and design. Understand, from a critical perspective, the role of technology and its impact on the interior design... [-]

Master's In Community Service Design

IED – Istituto Europeo di Design Rome
Campus Full time 12  March 2018 Italy Rome

Master designer form, managers, editors, communicators, able to design services for the collective and manage ethical and sustainable transformation processes, especially when these affect the public sphere and in the production of common goods. Professionals who look to the community with a procedural approach, interdisciplinary and inclusive, with attention to the proactive participation of the viewer, sustainable innovation and customization: temporary and permanent activities that fit into the productive political, cultural, youth, social and territorial, as economy in the reference markets. Community Service are all services that cater to communities, networks, groups, families, etc. (In the public and private sectors) and are created with and for the collective, according to a community-based planning approach. [+]

Master Degrees in Service Design. Who should attend Access to master is open to students holding a permit valid for at least three years (Academic Diploma or Bachelor ') from architecture, urban planning, engineering management, services marketing, tourism, visual and performing arts, history of' art, literature, communication and new media, environmental science, sociology, urban anthropology, cultural and territorial management, political science and international cooperation, educational sciences and social services. Required curriculum / portfolio and motivation letter. A theoretical and practical course that involves students in the concrete business co-design through the community-based approach. The Master provides simulations and site-specific projects, where to apply theoretical principles, techniques, tools and methodologies learned. The teaching makes use of Co-Creation Methodology, developed by Artway of thinking to speed up the learning process and co-creation. It is part of a vision that favors the interdisciplinary teamwork and cross-cultural, as a contemporary response to the reading of complex systems and innovative production. The methodology is summarized in a process chart. Its Tools-Box contains 130 instruments, many of which will be applied during the Masters. The general approach of teaching resumes the two macro-dimensions of Co-Creation Methodology or the self and environment and their inter-relationships, which become knowledge needed to become professionals to co-design; because it is essential that those who work in the world of relationships, for and with each other, must know himself and know how to relate with others, have a basic knowledge of behavioral patterns, relational dynamics, influence of environment . The Master... [-]

Master's Degree In Design Of Sustainable Tourist Services

IED – Istituto Europeo di Design Cagliari
Campus Full time 12  March 2018 Italy Cagliari

In recent years the issue of sustainability in its broadest sense (environmental, social and economic) has assumed an increasingly important place. The Kyoto Protocol of 2020 goals are now coming and the last conference of Cop21 in Paris in 2015 on the climate has decided to keep the rise in temperature on earth below 1 degree and a half mostly by reducing CO2 emissions from the activities of ' man. In an Italian last GreenItaly 2015 report records that the green economy brings an added value to our country of over one hundred and two stepping euro, equivalent to 10.3% of our national economy. One company in five is sustainable and tourism follows this trend. The sustainable design research becomes more than ever a demand made by the market, the more the design made in Italy combination associated with the development of sustainable tourism services. In this framework the master goal is to create the new managers who can manage and create new services for sustainable tourism falling into innovative figures of green jobs. [+]

THIS PROGRAM 'TAUGHT IN ITALIAN Who should attend: The Master in Design of sustainable tourist services It is designed for graduates in economics, humanities and design interested in developing their skills in the field of sustainable tourism and the development of the area, but also for managers and tourism operators who want an intensive year increase their skills to propose on the market with more skills. Target: The Master form a new type of sustainable services manager for tourism in the categories of green jobs: a highly specialized professional but with strong cross-cutting and interdisciplinary skills, by learning about sustainable communication skills, economic (particularly green economy , blue economy and sharing economy) and knowledge of processes, materials and design tools. The student will have achieved at the end of path, soft skills on the theme of sustainability applied to design of tourism services and the green marketing tools to communicate. In addition it will have gained the ability to achieve conversion projects of tourist service and accommodation of traditional mold in sustainable new reality. Will identify forms and funding of international facilitation to support financially these choices and will master the most appropriate communication strategy through the green sustainable marketing and communication tools, peculiar to these issues which differ from those of traditional marketing. The master was for this purpose divided into 4 main areas to ensure a comprehensive understanding of the topic: Economics, Communication, Sustainability, Design. At the end of the course participants will create a design based on... [-]

GLOBAL DESIGN / SERVICE DESIGN

LISAA Paris
Campus Full time September 2017 France Paris

This course allows designers from a wide range of fields – in product or environment – to specialize in service design and to approach design from a multidisciplinary angle in order to find innovative solutions. [+]

Master Degrees in Service Design. This course allows designers from a wide range of fields – in product or environment – to specialize in service design and to approach design from a multidisciplinary angle in order to find innovative solutions. PROGRAMME OPENS IN SEPTEMBER 2016 Thanks to numerous partnerships with companies in the industry, and a teaching staff made up of architecture and design professionals, LISAA is widely renowned, notably by the Ministry of Culture and Communication and also by UNAID (French National Union of Interior Architecture Designers). MASTER-EQUIVALENT QUALIFICATION The course in Global Design/Service Design takes place over one year following the Interior Architecture – Environmental Design course or an equivalent qualification. Advantages of the Course Classes centred around real projects in order for students to acquire conceptual and technical skills Project-based learning and mastering of digital tools A vast network of alumni and companies who have a role in advancing the careers of graduates Teaching staff made up of industry professionals who are up-to-date with current technological changes in a constantly evolving field Permanent links with the reality of the profession via workshops and partner companies aiding the professional insertion of graduates Links between different disciplines in order for students to understand the complementary nature of skillsets Careers Service designer Global designer Entry Requirements & Application This programme is available to bachelor students in applied arts (design, interior architecture, fashion, graphic design). [-]

Master’s Degree in Retail Space: Retail Design

ELISAVA Barcelona School of Design and Engineering
Campus Full time September 2017 Spain Barcelona

This master’s degree is designed for professionals who wish to acquire the essential knowledge to work on and design retail spaces. However, within retail there are many disciplines we will teach you to in which you can develop with the utmost professionalism. [+]

Master’s Degree in Retail Space: Retail Design Degree awarded by Pompeu Fabra University (UPF) and ELISAVA Barcelona School of Design and Engineering This master’s degree is designed for professionals who wish to acquire the essential knowledge to work on and design retail spaces. However, within retail there are many disciplines we will teach you to in which you can develop with the utmost professionalism. From small-scale to large-scale design, from boutiques to large multinational brands, we will explain what differences apply in each case. All subjects will be dealt with in theory and practice. Importance is given to the analysis and study of trends and innovation in the market and society to get a close-up view of the elements in designing a retail space (space, communication, flow, exhibition, virtual aspects, sensory perceptions, etc.). Art and analysis are the basis of any project and the concept and projection of space. We make every effort so students come away with the highest standards and ability to work with the most demanding companies in the market. Goals Analyse the role the retail sector plays in commercial strategy at all levels. Explore retail types, their various functions, how to deal with demand for them, the role they play in economic and social activity, and the future challenges this sector faces. Demonstrate and analyse the design process for the development of a retail space. Identify and apply social and market studies, and learn how to interpret and work with this information to obtain an ideal... [-]

Master in Interior Design

Marconi University
Campus Full time 12  October 2017 Italy Rome

The Master in Interior Design is meant for individuals interested in understanding contemporary interior design, taking into account several subjects like art, history of design, colorimetry and materials in a multidisciplinary perspective. [+]

Master Degrees in Service Design. The Master in Interior Design is meant for individuals interested in understanding contemporary interior design, taking into account several subjects like art, history of design, colorimetry and materials in a multidisciplinary perspective. In particular, the Master program provides professionals with the competence, responsibility, sensitivity to changeable modern needs and capability to control the entire planning process. Strategic planning and management skills together with the experimentation of creative and unconventional forms and solutions give the students the right instruments to balance the interplay between desire, images and essential practical needs. A student is granted a Master’s degree after successfully defending his or her final thesis in front of a panel of judges. Grading is based on a scale of 0-110; 66 is the passing grade and students who obtain full marks of 110 may also be awarded ‘summa cum laude’ (110 e lode). The final thesis of the Master’s program, intended to assess the technical, scientific and professional preparation and competences of the student, requires the completion, discussion and presentation of a written project work during the dissertation. Courses TECNIQUES FOR INTERIOR DESIGN HISTORY OF DESIGN AND FURNITURE ECODESIGN INTERIOR DESIGN LESSONS INTERIOR DESIGN MATERIALS PROFESSIONAL PRACTICE Learning Objectives The Master in Interior Design responds to the modern necessity of experiencing and living aesthetically pleasing and significant objects and places, capable of transmitting emotion and increasing the well-being of living spaces. In particular, the Master aims at training professionals capable of inserting themselves with competence and... [-]