Stenden University of Applied Sciences

Introduction

Over 10.000 students are studying and more than 800 employees are currently working at Stenden university. The university has campus sites in the Netherlands; Leeuwarden, Emmen, Groningen, Meppel and Assen; a campus in Doha (Qatar), Bangkok (Thailand), Port Alfred (South Africa), and Bali (Indonesia). The university offers 7 associate degrees (only in Dutch), 19 bachelor programmes and 4 master programmes in the fields of (Service) Management, Education, Care, Economics and Technique.

All of the study programmes at Stenden University of Applied Sciences are accredited by the Dutch-Flemish Accreditation Organisation (NVAO).


This way, you are ensured to receive high quality education, which meets the international education standards.

In addition, lectors with PhD degrees guarentees the academic quality of the programmes.



Double degree for our Master study programmes


After succesfully completing a Masters Programme you will receive a Double Degree, namely a British Masters of Arts Degree and a Dutch Masters Degree.
The Master programmes are accredited by both the Dutch government and the London Metropolitan University.



Code of conduct


Stenden University wishes to attract good international students and to establish a streamlined and co-ordinated guideline for the relation between international students and Stenden University using this Code of Conduct.


With this framework, Stenden University provides clear, accessible and unambiguous information about the quality of the study programme, its position within the Dutch system of higher education, the services and provisions offered to international students, the expenses of studying and living, as well as the admission requirements for international students.

Dutch higher education


We're working together with the Dutch organisation for international cooperation in higher education (Nuffic).

This school offers programs in:
  • English

View master programmes »

Programmes

This school also offers:

Master

Master in International Leisure and Tourism Studies

Campus Full time 14  September 2017 Netherlands Leeuwarden

The Master’s programme in International Leisure and Tourism Studies is designed for students who are interested in developing sustainable leisure concepts from an economic and management perspective. [+]

The Master’s programme in International Leisure and Tourism Studies is designed for students who are interested in developing sustainable leisure concepts from an economic and management perspective. The Master’s programme in International Leisure and Tourism Studies is designed for students who are interested in developing sustainable leisure concepts from an economic and management perspective. Enrol in a course that blends leisure and tourism in a unique way. Broad-ranging course with excellent career prospects. Earn a dual degree and get a Dutch Master of Arts (MA) and British Master of Science (MSc) in 14 months. Our partner the University of Derby, UK, is ranked nr. 1 in the Guardian University League 2015 in Hospitality, Tourism and Events education. Combine academic and applied research and benefit from a strong link with the industry. Career Graduates of our Master’s programme in International Leisure and Tourism Studies have a variety of career opportunities in the labour market, finding work, for example, as policymakers at the local, regional or national level or as managers at a hotel chain, theme park or other venue. Careers Careers open to graduates include: Policy and Planning Research and Education Consultancy and Development Management The 14-month Master’s programme in International Leisure and Tourism Studies focuses on sustainability and quality of life within the context of the past, present and future. You will explore established theories relating to leisure and tourism (past), discuss current cases (present) and use scenario planning as a tool for identifying future trends and developments (future). Stenden offers the option to accomplish a Dual Degree. Additionally to the MA programme you can enrol for a Master of Science International Leisure and Tourism Studies issued by the University of of Derby. The University of Derby is a leading university in the UK for Hospitality, Tourism and Events Management. What to expect? Lecturers from the University of Derby will regularly be visiting Stenden University of Applied Sciences (NL) to conduct lectures and seminars with Masters students in preparation for the field visit. Two week study trip to the University of Derby (UK) - students will be able to visit the UK and participate in an intensive two week work-shop schedule at the University of Derby. Lectures will be conducted using a variety of classroom based activities as well as venturing into the heart of the Peak District National Park to build operational skills such as communications and team work. Accommodation has been arranged for all students to stay within the University campus’s Halls of Residence. Transportation and accommodation costs for this excursion are included in the tuition fee. Masters students at Stenden University of Applied Science have access to resources at the University of Derby, including library services for academic studies, and the industrial placement office, which can help to advise and direct students to prospective future placements and employers around the world. As part of your studies, you will take three modules that prepare you for the process of writing your final-year thesis. You will learn how to develop a research proposal and how to collect and analyse data. Module 1 Theoretical Perspectives on Leisure and Tourism You will discuss current theories related to leisure and tourism, based on topics such as leisure, games, experience, culture, social class, lifestyle, mobility, the environment, development and economic systems. The objective of the course is to develop your own perspective on leisure and tourism. Module 2 Quality of Leisure and Tourism This module examines quality in all its facets: you investigate the quality of recreation and tourism in relation to the quality of human life in general. You will learn to make connections between society and organisations using multidisciplinary and interdisciplinary methods. If you have opted for the Master of Science programme, it will start in this module. Module 3 Policy and Planning & the future of Leisure and Tourism
 This module focuses on the complex and dynamic nature of policymaking in the recreation and tourism industry. You will explore parameters and topics for developing policies, learn how to use scenario planning and how to apply change and project management for this purpose. The Master of Science programme will finish during this module. Module 4 Master’s thesis and elective The master’s thesis is the final part of your Master’s degree in International Leisure and Tourism Studies. Research As part of your course, you will be working closely with the European Tourism Future Institute (ETFI), Stenden’s research institute devoted to tourism. The ETFI specialises in developing, researching and applying scenario planning related to tourism and leisure. Educational methods You will discover a variety of educational methods during the programme, including seminars, workshops, lectures, presentations, group assignments and guest lectures. Specialization Event Management Have you chosen for the specialization Event Management? Then you will follow your lessons in separate classes and will go on specific field trips. You will meet guest speakers from the industry and get additional literature. Accreditations and quality labels The Master’s programme in International Leisure and Tourism Studies has received the following accreditations and quality labels: Accreditation Organisation of the Netherlands and Flanders (NVAO): ‘triple good rating’ International Centre of Excellence in Tourism & Hospitality Education (THE-ICE) Admission requirements You require a Bachelor’s degree to be admitted to the International Leisure and Tourism Studies programme. If you do not hold a Bachelor’s degree in Economics, Business, Management, Hospitality, Tourism, Leisure Studies or a related course but would like to enrol in the Master’s programme in Service Management, please send an email to masters@stenden.com. Your application will be assessed on individual merits. A personal interview is part of the application process. English Language Requirements All applicants for a Master programme at Stenden require to submit an English proficiency test with their application. Exceptions are made for students who have completed their Bachelor degree entirely in English language at an accredited institution. Stenden University of Applied Sciences accepts three kinds of official language tests: IELTS, TOEFL and the Cambridge Certificate of Proficiency in English. Academic IELTS 6.0 (with a minimum of 5.0 for each skill). TOEFL 550 (paper based), 213 (computer based) and 80 (internet based). Original test results must be sent directly from the Educational Testing Service to Stenden. The TOEFL institution code for Stenden is 9215. Cambridge ESOL score CAE-C. [-]

Master in International Service Management

Campus Full time Part time 14  September 2017 Netherlands Leeuwarden + 1 more

Do you have a service-minded attitude, are you critical and curious? Are you looking for the best possible preparation for a successful career in the hospitality industry? If this describes you, you'll find that this Master's degree in International Hospitality and Service Management is perfect for you! [+]

Do you have a service-minded attitude, are you critical and curious? Are you looking for the best possible preparation for a successful career in the hospitality industry? If this describes you, you'll find that this Master's degree in International Hospitality and Service Management is perfect for you! Best Rated Master in Hospitality in the Netherlands according to the 2016 edition of the Dutch Master’s programme information guide Keuzegids Master’s Earn a dual degree and get a Dutch Master of Arts (MA) and British Master of Science (MSc) in 14 months. Option to acquire practical work experience on management level at the 4-star Stenden Hotel. Post-graduate internship opportunities in the United States, the Netherlands, Australia, South America and Spain. Our partner University of Derby, UK, is ranked nr. 1 in the Guardian University League 2015 in Hospitality, Tourism and Events education. Career A Master’s degree in International Hospitality and Service Management prepares you for a successful career in the service or hospitality industry. This industry is growing at a tremendous pace with an expected increase of more than 30% of jobs worldwide by 2022. The hospitality industry is undergoing constant change, not least driven by shifting customer demands. These changes add to the complexity of the role of hospitality manager, and as a highly skilled graduate of this course you will be in high demand at a variety of companies all over the world. Strategic job As a hospitality and service management professional, you will have an interesting job in a dynamic and exciting industry. You will be trained for a strategic management position, managing all aspects of the services provided. You will help develop the organisational structure, strategies, processes and corporate culture from the customer’s perspective. Careers Careers open to you after graduation include: Sales and Marketing Manager General Manager Head of Research & Development Corporate Policy Advisor Event Manager About the MA course The Master of Arts (MA) programme in International Hospitality and Service Management introduces you to key concepts such as service, hospitality, service concepts and customer satisfaction, as well as covering areas as diverse as sustainability, globalisation and working with multicultural teams. You will be trained as a specialist in these areas over a 14-month period, taking four 10-week modules. You can extend your education with an international internship or acquire real-life work experience during your studies at the Stenden Hotel, a 4-star property owned and operated by the Stenden and used as a training venue for its students. You will attend classes based on a variety of teaching methods, including seminars, workshops, lectures, presentations, group assignments and guest lectureships. About MSc course Stenden offers the option to accomplish a Dual Degree. In addition to the MA programme you can enrol for a Master of Science International Hospitality and Service Management issued by the University of Derby. A great opportunity to expand your international network. What to expect? Lecturers from the University of Derby will regularly visit Stenden University of Applied Sciences (NL) to conduct lectures and seminars with Masters students in preparation for the field visit. Two week study trip to the University of Derby (UK) - students will be able to visit the UK and participate in an intensive two week workshop schedule at the University of Derby. Lectures will be conducted using a variety of classrom based activities as well as venturing into the heart of the Peak District National Park to build operational skills such as communications and team work. Accommodation has been arranged for all students to stay within the University campus's Halls of Residence. Transportation and acommodation costs for this excursion are included in the tuition fee. Masters students at Stenden University of Applied Science have access to resources at the University of Derby, including library services for academic studies, and the industrial placement office, which can help to advise and direct students to prospective future placements and employers around the world. Both MA and the MSc incorporate exciting electives including Managing Events Organisations. Module 1 Principles of Hospitality You will learn about the fundamentals of International Hospitality and Service Management and the theory behind concepts such as hospitality, quality of service, and customer satisfaction. You will acquire research skills and find a research topic for your thesis, which should concern a current management issue in the hospitality industry. Module 2 From theory to practice This module teaches you how to apply your theoretical knowledge of services to your work as a manager. You will explore how you can improve service levels within an organisation and analyse business processes. You will also learn about the whys and wherefores of sustainable value creation and develop hospitality concepts. At the end of your course, you will write a research proposal. If you would like to acquire additional practical experience, you can spend this period as an intern at the School’s own Stenden Hotel. If you have opted for the Master of Science programme, this starts in this module. Module 3 Personal development You study strategic and customer-oriented personnel policy. You will also learn the specifics of the hospitality industry which has influence on the strategy for human resource management. Furthermore you will discover the financial side of your future management position and will collect data to conduct your research. If you choose to participate in an additional internship, you will spend this period working at the Stenden Hotel. The Master of Science programme will finish during this module. Module 4 Final stage You will discover the finer points of strategic and customer-oriented HR policy and learn how specific features of the hospitality industry affect an organisation’s human resource management strategy. You complete the course by writing a thesis based on your research. Research You will be attending lectures and seminars and undertake research projects at the Academy of International Hospitality Research, the Stenden Hotel Management School’s own research centre. In order to share research data and knowledge within the education system and the professional field, this research centre employs both a large team of researchers and three lecturers. The main domains are: Hospitality Studies: UAS Professor Conrad Lashley Sustainability in Hospitality and Tourism: UAS Professor Elena Cavagnaro Innovation in Hospitality: UAS Professor Sjoerd Gehrels International post-graduate internship If you would like to acquire additional experience and increase your chances of an international career, you can choose to do an additional internship in the United States, the Netherlands, Australia, South America or Spain. You can take part in this internship immediately after earning your Master’s degree. Accreditations and quality labels The Master’s programme in International Hospitality and Service Management has received the following accreditations and quality labels: Triple 'good' rating by the Accrediation Organisation of the Netherlands and Flanders (NVAO) International Centre of Excellence in Tourism & Hospitality (THE-ICE) Stenden Hotel Management School was awarded the ECA Certificate for Quality in Internationalisation as the first institution in the Netherlands and first hotel management school in Europe. Admission requirements You require a Bachelor’s degree to be admitted to the International Hospitality and Service Management programme. If you do not hold a Bachelor’s degree in Economics, Business, Management, Hospitality, Tourism, Leisure Studies or a related course but would like to enrol in the Master’s programme in Service Management, please send an email to masters@stenden.com. Your application will be assessed on individual merits. A personal interview is part of the application process. English Language Requirements All applicants for a Master programme at Stenden require to submit an English proficiency test with their application. Exceptions are made for students who have completed their Bachelor degree entirely in English language at an accredited institution. Stenden University of Applied Sciences accepts three kinds of official language tests: IELTS, TOEFL and the Cambridge Certificate of Proficiency in English. Academic IELTS 6.0 (with a minimum of 5.0 for each skill). TOEFL 550 (paper based), 213 (computer based) and 80 (internet based). Original test results must be sent directly from the Educational Testing Service to Stenden. The TOEFL institution code for Stenden is 9215. Cambridge ESOL score CAE-C. Degree Single degree: Master of Arts (MA) in International Hospitality & Service Management Dual award: Master of Arts (MA) in International Hospitality&Service Management plus a Master of Science (MSc) International Hospitality & Service Management awarded by the University of Derby [-]

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Contact
Location address
Stenden Leeuwarden
Rengerslaan 8

Leeuwarden, 8917 DD NL
Location address
Stenden Groningen (Dutch programs)
Phebensstraat 1

Groningen, 9711 BL NL
Location address
Stenden Emmen
Van Schaikweg 94

Emmen, 7811 KL NL
Location address
Stenden Meppel (PABO-course, in English)
Van der Duyn van Maasdamstraat 1

Meppel, 7942 AT NL
Location address
Stenden Assen (Dutch programs)
Zeemanstraat 1

Assen, 9406 BZ NL