Master's Degree in Service Design in Asia

Best Masters Degrees in Service Design in Asia 2017

Service Design

A Masters degree gives you the opportunity to either further your understanding of a particular question or take off in a completely different way using skills you have gained from your previous undergraduate degree.

Those who decide to study service design often learn about logistics, psychology, organizational principles, and design theory. The eventual goal is to create services that satisfy consumers and improve the organization's efficiency.

Students who complete a part of their degree in Asia are growing in numbers. Currently, the second and the third biggest economies are in Asia. Without limitation, students have described their time in Asia as the best experience of their lives. Today, three of the four most populated countries of the world are in Asia: China, India, and Indonesia.

Master Program in Service Design in Asia

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Master of Design (MDes) Design Strategies

HK PolyU School of Design
Campus Full time 1.5  September 2017 Hong Kong Kowloon

The Master of Design (Design Strategies) is directed at people who are established in their careers and wish to deepen and enhance their strategic thinking and methods by integrating design, business, and technology. [+]

Top Master's Degrees in Service Design in Asia 2017. The Master of Design (Design Strategies) is directed at people who are established in their careers and wish to deepen and enhance their strategic thinking and methods by integrating design, business, and technology. The specialism is intended for both design and non-design professionals with solid working experience in or related to the areas of design, such as communication, brand management, production, marketing, engineering or teaching. Those who are considering becoming entrepreneurs, taking on more responsibility for design-led business development, or translating new technology into designed experiences and practical applications will benefit from this specialism. Design Strategies was rated as one of the World’s Best Design Thinking Programs by BusinessWeek. Aims This specialism seeks to locate design strategically in the context of business and technology by exploring best practices as shown in case studies, human-centered explorations to identify previously unrecognised user needs and desires, comparative analyses of business opportunities, successes, and failures, analyses of branding strategies, and with particular attention to the local context of transforming original equipment manufacture (OEM) to original design manufacture (ODM), and finally to own brand management (OBM). The specialism is applicable to both business and nonprofit organisations and extends across local and global issues. Objectives This specialism seeks knowledge in design that facilitates the integration of design, technology and business by: creating value by design applying design to business development transforming OEM/ ODM to OBM branding products and services for domestic and international markets exploring culture differences and issues in local and global contexts understanding customers’ needs and goals Entrance Requirement A Bachelor’s degree or the equivalent; and a minimum of two years of professional experience in a design related field is required. Candidates with other tertiary qualifications complemented by substantial relevant professional experience will be considered on a case-by-case basis. Scholarships Scholarships for Graduates of QS Top Design Schools (2017) To off-set 10% or 15% (holder of a First Class bachelor’s degree) of tuition, regardless of which MDes programmes students are admitted to – applicable to graduates of QS world’s top universities for art & design - 2016. Admission Dates for September 2017 Entry Application Period Starts: 22 Nov 2016 First Round Review: 20 Jan 2017 Application Deadline: 28 Apr 2017 Interview: Mid Feb to May 2017 Announcement of result: 2 weeks after interview [-]

M.Des. in Public Space Design

Srishti Institute of Art, Design and Technology
Campus Full time July 2017 India Bangalore

The program fosters empathetic and reflective designers capable of engaging with theory and public policy. It develops the ability to deal with complexity and navigate the layers of physical and non- physical contexts that define public spaces. The aim is to use this holistic understanding for the design of dynamic, inclusive and sensitive interventions. [+]

M.Des. in Public Space Design Students displaying their work from a public space design course, which explored Urban Planning through mapping. Course: Making Places Public places are sometimes the sites for conflict of race, class, gender and economics. But they are also places of synergy and the collective where individuals and communities can interact with each other. In the Indian context where pastoral communities consider grasslands as common land that everyone’s cattle can graze in or streets that become make shift markets where street vendors have traditionally congregated to sell their produce. With emerging technologies such as the Internet of things and cloud computing we will increasingly connect everyone and everything in a seamless network, further blurring the boundaries between public and private. All of this adds varied dimensions to the word “public”. It is critical to understand this changing dynamic of public space. The program fosters empathetic and reflective designers capable of engaging with theory and public policy. It develops the ability to deal with complexity and navigate the layers of physical and non- physical contexts that define public spaces. The aim is to use this holistic understanding for the design of dynamic, inclusive and sensitive interventions. Disciplines The program is informed by the following learning disciplines: Spatial Design Architecture Landscape Design Sociology Urban Studies and Design Environmental Graphics Sustainability studies Policy Studies and Environmental Law Cultural studies Heritage Conservation Urban and Regional Planning Ecology and Environment Research and Collaboration UNESCO Chair Srishti Films Design+Environment+Law Laboratory (DEL Laboratory) Design EARTH Learning Network on Sustainability (LeNS)-India Student interacting with Public Space Design Facilitator Key Values Postgraduates in Public space design are evolutionists at heart and imbibe these core values: Empathetic – As public space designers we value the “other” over the “self”. While we brings the self into the design it is informed through putting ourselves in other’s shoes and by having empathy towards all. Inclusive – We ensure that the spaces we design are inclusive and accessible to all. Sustainable – We strive for sustainable place making that balances ecological, community and economic concerns. Adaptable – We designs for change. We are adaptable to the ever-changing contexts and ensure our designs are resilient to changing social and environmental needs and issues. Course Structure Studios encourage active, contextual learning where students develop core disciplinary skills and knowledge. Studios facilitate collaborative and creative design solutions to complex, open-ended problems Workshops provide intense learning experiences in making and doing, across the different disciplines. Internship with an industry or a design studio is compulsory for students at the end of 1st year for M.Des. Self Initiated Project is an end of the semester challenge that allows the student to engage in research / enquiry or design based projects. Students begin by writing their project proposal and defining the scope of their project and they are mentored by faculty / design professionals. Electives are liberal arts courses aimed to cultivate intellectual and reflective abilities in students and motivate them to probe deeper and approach their design process in a holistic manner. Capstone Project is the culmination of the research, capabilities and knowledge gained over the last three semesters. Students are required to submit their design output and a mandated thesis document. Students are mentored during this final project and go through seminars to get feedback from faculty and peer groups Learning Approach Learning is driven by engagement with theory/discourse, reflective practice and real world experience. This approach allows for a comprehensive exposure to possibilities across the world and creates an awareness of the contemporary context. Students on a field trip in the Banni Grasslands of Kutch, Photo Courtesy: School of Foudation and Prepatory Studies. Program learning components include: A theoretical and conceptual knowledge of approaches to public space design, current issues and discourses across the world Using design thinking tools to research the context, analyze and synthesize and conceptualize a solution. Understanding of methods and tools of comprehensive studies in project and/or discourse in public space design Collaboration among peers, practitioners and the community. Using live projects/opportunities to create and test interventions/participatory design in community spaces. Capability sets On successful completion of the course, graduates will have the following capabilities: Scholar Examine and engage in systematic enquiry of cultural, political, environmental and historical uniqueness of place and complexity of contexts Identify what is to be known in multifaceted contexts and suitably adapt discipline specific knowledge for problem solving. Critique constraints, question assumptions and limitations; think independently and strive for deeper engagement in the area of knowledge. Entrepreneurial leader Design, engage and manage safe, sustainable and layered engagements for people, with public space. Ability to understand, analyze and synthesize information, select and use appropriate methods of research & communication. Practitioner Identify, explore, experiment with real and conceptual frameworks and develop innovative practice. Make informed choices and expand ideas of art, design, policy and sustainability to make their own practice more informed and enriched. Global Citizen Use a participatory approach to engage with communities and effectively communicate their views to a wide range of audiences. Be sensitive towards regional perspectives, respect diversity and help design for just and inclusive communities. Opportunities Employment in creative industries such as architecture, landscape design, interiors and urban design Employment in research and development organizations, NGOs & social enterprises working in the urban sector Graduates can become contemporary design practitioner, entrepreneur, design consultant or an academician Graduates could work with and have an active involvement in emerging domains such as public policy making and public space design and planning Enquiries For further information, kindly email Mary Jacob Kuruvilla at maryjacob@srishti.ac.in [-]

M.Des. in Human Centered Design

Srishti Institute of Art, Design and Technology
Campus Full time July 2017 India Bangalore

The vision of this program is to create designers who will empathetically explore and apply understanding of human behavior, context, and technology towards creation of digital products and services that enhance the users lives. They will not only, what David Kelly, IDEO says, “Have a dream that goes beyond what exists, rather than fixing what exists”, but also realize this dream. [+]

Top Master's Degrees in Service Design in Asia 2017. M.Des. in Human Centered Design The vision of this program is to create designers who will empathetically explore and apply understanding of human behavior, context, and technology towards creation of digital products and services that enhance the users lives. They will not only, what David Kelly, IDEO says, “Have a dream that goes beyond what exists, rather than fixing what exists”, but also realize this dream. Human Centered Design is about keeping focus on “people” while creating products and services. It is about creating rich user experiences that aim at solving existing problems, creating delight for people and making products and services usable and useful. At Srishti Human Centered Design concentrates on Interaction Design and User Experience Design. We think about human-centered design as not just “user-driven” in its traditional sense, but more about “designing for emerging usages”. We foster a combination of creative Art & Design thinking, along with critical thinking of the Humanities to explore a human-centered design that not only produces great digital solutions, but also critically questions and explores future ways of interacting with digital technology and their implications. Human-Centered Design at Srishti not only covers the traditional reductive aspects of User-Centered Design & Human-Computer Interaction such as Historical Frameworks & models (e.g. cognitive psychology models, cooperative design, participatory design, contextual design) Design Elements (visibility, accessibility, legibility & language) Creative Design (Ideation & brainstorming, concept development) Analysis tools (persona, scenarios and use-cases, usability and experience evaluation) Evaluative tools (requirements, usability)but also covers aspects such as Theory of Persuasive & Emotional Design, including how to design for human emotions, aesthetics & pleasure Designing meaningful interactive products and services across different cultures through applying Cross-cultural and trans-cultural design frameworks Emerging trends around transitions in human behaviors, cultures and societies and their implications on Design Emerging trends in technology and interaction modalities Methods and frameworks for creative thinking and innovation, such as participatory enactment, alpha ideation, vision-driven design, etc Frameworks & models (e.g. cooperative design, participatory design, contextual design) Design Elements (visibility, accessibility, legibility & language) Rhetorical situation (audience, purpose & context) Analysis tools (persona, scenarios and use-cases) Evaluative tools (requirements, usability) Apart from these, the course also covers aspects such as Emotions, aesthetics & pleasure Cross-cultural and trans-cultural influences Trends around transitions in behaviors, cultures and societies Trends in technology and interaction modalities Creative thinking and innovation The Postgraduate studies in Human-Centered Design is rooted in the historical evolution of the field of Human-Computer Interaction, from the early versions of a cognitive human to the current understanding of designing for the emotional and socially situated humans, with their own needs, desires and aspirations. However, we also make the students capable of exploring the emerging understandings of humans in transition, and explore and construct a future that seems to go beyond human-centered design. Graduates of the Human Centered Design at Srishti will be able to contribute in the areas of strategic user experience design, interaction and user-interface design. They will be involved in designing and enhancing digital products and services and their interfaces such as Zomato, Cleartrip, etc. They could also shape the emerging markets through designing new digital products & services in the areas of healthcare, and smart and sustainable living. Disciplines The course is informed by the following learning disciplines: Industrial Design – namely Product Design, Furniture Design & Services and Systems Visual Communication Design Anthropology, Sociology, Cognitive Psychology & Cultural Studies Sustainability Information Technology Research and Collaboration The students under this course will have the opportunity to work with the following centers and labs at Srishti. Grass Roots Innovation Design Studio (GRIDS) Srishti Labs (Slabs) IMPACT EDGE Design+Environment+Law Laboratory (DEL Laboratory) Center for Education, Research, Training, and Development (CERTAD) Pandimonium Lab Frugal Design Course Structure Studios encourage active, contextual learning where students develop core disciplinary skills and knowledge. Studios facilitate collaborative and creative design solutions to complex, open-ended problems Workshops provide intense learning experiences in making and doing, across the different disciplines. Internship with an industry or a design studio is compulsory for students at the end of 1st year for M.Des. Self Initiated Project is an end of the semester challenge that allows the student to engage in research / enquiry or design based projects. Students begin by writing their project proposal and defining the scope of their project and they are mentored by faculty / design professionals. Electives are liberal arts courses aimed to cultivate intellectual and reflective abilities in students and motivate them to probe deeper and approach their design process in a holistic manner. Capstone Project is the culmination of the research, capabilities and knowledge gained over the last three semesters. Students are required to submit their design output and a mandated thesis document. Students are mentored during this final project and go through seminars to get feedback from faculty and peer groups Learning Approach Learning is driven by an inter-disciplinary engagement with theories, methodologies and advanced skills of Design Thinking. Learning will primarily happen from “doing” and “experiencing”. When students are able to apply theories and frameworks to what they design they not only value the research and constructs created by others, but also question and reformulate existing norms. Learning will be through solving real life problems through the application of theories, frameworks and methods of Human-Centered Design. Skills and tools will be picked up along the way, however “application” of design principles in the context of real-world design problems will be the primary mode of learning. Discussion-based learning, learning by teaching, and project-based learning are some of pedagogical tools employed to create insights into real-life situations and industry needs. The learning approach will encompass hands-on design thinking, design research, deep understanding of human-centered design approach, and creative thinking, in combination with critical humanist thinking. The program prepares the students to participate and function in the areas of innovative digital product & service design by training and exposing them to various skills such as but not limited to Design Thinking & Processes, Collaborative projects, Leadership Skills, Social Concerns, and Technical & Written Communication. Capability Sets Upon successful completion of the course, graduates will have the capabilities to: Understand the essence of centering the human in a design process and apply the principles of human centered design to formulate value-driven digital solutions Understand and develop an individual stance on historical, current and emerging trends about the relationship between human experience and digital technology Observe and systematically evaluate everyday human activities and develop empathetic & nuanced understanding of human experience Engage with multiple forms of data sourced from multiple stake-holders through participatory methods and synthesize into novel insights that will inform design Develop divergent and convergent design thinking abilities to convert the empathetic insights from research into purposeful & value-laden ideas of digital interactions & experiences Apply principles of user experience & interaction design to craft usable, desirable & appropriate digital artifacts Work with multiple media and materials rapidly to make technological artifacts available for iterative evaluation. Speculate, craft and utilize interactive mockups as tools of inquiry into contemporary & future digital experiences. Take a critical & cross-cultural stance towards complex issues and the role & implications of a human-centered designer in shaping and solving the issues. Communicate compellingly the design process to invite critique & develop a community of stakeholders for the work. Opportunities Students of the Human Centered Design at Srishti will be able to contribute in the areas of strategic user experience design, interaction and user-interface design at numerous MNCs, startups, R&D centers across India and abroad, involved in developing technology based products, interfaces and services. Training in HCD also opens doors in the areas of strategic design thinking and innovation. Enquiries This course is led by Dr. Naveen Bagalkot For further information, kindly email Girish Prabhu at girish@srishti.ac.in [-]